A secure self-service gateway to your company’s products and services

BatchMaster Enterprise Customer Portal is a tool that can be easily accessed by an organization’s customers to place orders, check status, and get support, among other things, without having to reach out directly to the company.

It empowers the customers, giving them quick access to the products they want to buy or the services they want to avail. They can login anytime as per their convenience and access, print and download their data regarding quotations, orders, inventory status, invoices, delivery notes, credit memos, payment etc. This way, it allows businesses to save time and improve efficiency.

A well-designed solution, BatchMaster Customer Portal allows the customers to post purchase inquiries, check the sales quotation, place purchase orders, view invoices, get delivery specifications, and even add attachments and notes to them. The customers can also see all their existing contracts on the Customer Portal..

Components that make up Customer Portal

• Dashboard – Displays key info like sales data
• Purchase Inquiries – Allows customers to post purchase request
• Sales Quotations – Created once purchase request is approved
• Purchase Order – Can be made once sales quotation is created
• Sales Order – Created after purchase order is submitted
• Delivery note – Accompanying document that describes delivered goods
• Advance Shipment Notes – Provide detailed information on delivery status
• Open Invoices – View open invoices and add attachments to them
• Customer Contracts – See terms & conditions of contracts, anytime

Benefits of Customer Portal

• Less strain on the sales staff and other stakeholders
• Super responsive
• Simple log in
• Direct placing of orders
• Greater ease of use & convenience
• Eliminates error-prone paperwork
• Secure digital environment for transactions
• Improved efficiency & savings on time
• Enhanced customer satisfaction